Tea Drops support

Frequently Asked Questions

Clear answers for shopping, brewing, shipping, and returns.

1

Choose your tea

Browse live collections for Tea Drops, boxes, samplers, latte kits, boba, matcha, gifts, and teaware.

2

Check the product page

Current price, availability, media, variants, and product details are shown there.

3

Review store policies

Shipping, returns, privacy, terms, and contact information are always linked in the footer.

Questions, answered

Everything in one place

Need more help? Use the Contact Information link in the footer.

How do I prepare a Tea Drop?

Add one Tea Drop to hot water and stir. Add milk, sweetener, or ice to taste, and follow the current directions on the product page.

Where can I find ingredients and product details?

Each product page contains the current description and information available in this store.

How do I choose a size or flavor?

When a product has options, use the live variant selector on its product page before adding it to the cart.

Do you offer subscriptions?

Subscriptions are not currently available on this storefront. Every visible purchase option uses a real one-time Shopify product variant.

How does shipping work?

See the Shipping Policy linked below for the current carrier and fulfillment terms.

What is the return policy?

See the Refund Policy in the footer for eligibility, timing, and contact instructions.